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As a car owner in Texas, you have certain rights that you may not know about. When you have been involved in an accident, you have several rights that have been rumored to be untrue for decades, leaving car owners confused as to what they can do after their collision.
What Are Your Rights?
So, what are your rights as a collision repair customer in Texas? As a collision repair customer, you have several rights that will keep you protected when involved in an accident. These rights are extremely important to know, as you may very well be involved in a car wreck at some point or another. So, here are your rights.
The Right to Have Repairs Done at the Body Shop of Your Choice
When you are involved in a car wreck, you will need to have your car repaired. Insurance companies will tell you which body shop you will need to use to have your vehicle repaired, but you can choose any shop you want. When you select a different body shop than the one your insurance company thinks you should, all you need to do is let them know. Your insurance company will respect your decision to use a different body shop at the end of the day.
You Have the Right to Have Your Insurance Pay for All Damages That Your Plan Covers
When you are involved in a car accident, your insurance company must pay for the damages they said they would. If they suddenly decide that they won't pay for the damages that your plan covers, you are legally protected, and in the end, they will pay. Don't be afraid to contact your insurance company to request that they cover all your plan's costs. It is your car's repair and your wallet being hurt. Take action and have your repairs covered.
You Have the Right to Only Have One Estimate Done
While having multiple estimates when having your car repaired can be beneficial, you only legally need one. For decades rumors have spread claiming that a car owner needs to have several estimates before having a repair done, but this couldn't be further from the truth. It is recommended that you have several estimates done to have the best repairs done at the lowest cost possible, but it is by no means required.
You Have the Write to Tow Your Vehicle to The Body Shop of Your Choice
When you have been involved in an accident and need your car towed, you can have your vehicle towed to the body shop of your choice. If you are told that the tow truck is taking your vehicle to one body shop, you can tell them no and have them take it somewhere else instead. It is your car, so you have the right to have it towed to the body shop of your choosing. Don't let a tow truck take your car to a body shop if you disapprove of it, take charge of your car's repair, and take your vehicle to the body shop you want it taken to.
When you have been involved in a car wreck, there are several rights you are entitled to but may not always know about. These rights keep you protected from being taken advantage of by insurance companies and protect your right to take your vehicle to the body shop of your choice. While these rights may not seem overly significant, they will save you thousands of dollars. So the next time you are in a car wreck, make sure to remember the rights you are guaranteed under the law.
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