Collision Insurance Claims Help in Houston
WE WORK FOR YOU, NOT THE INSURANCE COMPANY
Dealing with an insurance claim after an accident is stressful. We make it easier.
After an accident, your insurance company may push you toward one of its preferred shops. Collision Craftsman is proud NOT to be on any insurance company’s preferred list, so we can repair your vehicle the right way instead of the cheapest way. We work with all insurance companies and handle much of the process for you.
Your Rights After an Accident
- You have the right to choose the collision repair shop you trust. Under Texas Insurance Code §1952.301, your insurance company can recommend a shop, but it can’t require you to use one.
- Your insurance adjuster can inspect your vehicle at our shop, saving you a trip to a drive-in claims center.
How We Help With Your Claim
- We communicate with your insurance company throughout the repair to make sure all necessary repairs are authorized and completed.
- We document hidden damage found during the repair and submit it for approval.
- We push for OEM (factory) parts that meet your vehicle’s safety and fitment standards.
- We can pre-arrange a rental car so your transportation is interrupted as little as possible.
Not sure where to start? Read our guide on what to do after a car accident.
Insurance FAQ
Do I have to use my insurance company’s preferred shop?
No. You can choose any collision repair shop. Under Texas Insurance Code §1952.301, your insurance company can recommend a shop, but it can’t require you to use one.
What if the insurance estimate is lower than the actual repair?
It’s common for additional damage to be found once a vehicle is taken apart. We document it and submit a supplement to your insurance company so the complete repair is covered.
What if I was not at fault?
You can file a claim with the other driver’s insurance company. We work with every insurer and can help you through the process.
Ready to get started? Call (713) 465-8700 or request a free estimate online.
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Same-day service available
NEED HELP WITH A CLAIM?
Get The Collision Craftsman Difference
Manufacturer Repair Procedures
We follow the repair procedures set by the company that built your vehicle, so it is restored to factory specifications. We use OEM parts only, never aftermarket or used. We’re not on any insurer’s preferred-shop list, and every repair carries our lifetime warranty.
Structural Integrity
We use advanced measuring systems to return your vehicle’s frame and structural components to their original factory specifications.
Expert Color Match
Our in-house paint booth uses computerized color-matching technology to blend new paint seamlessly with your vehicle’s existing finish.
COLLISION CRAFTSMAN GIVES YOU
Collision Repair You Can Count On
From navigating complex insurance claims to restoring your car’s factory safety standards, our master technicians handle the heavy lifting so you can get back to your life with total peace of mind.
